top of page

Terms & Conditions

Last Updated: 21-May-2026

Welcome to asksiva.com (“AskSiva”, “we”, “our”, or “us”).

These Terms & Conditions (“Terms”) govern your access to and use of our website, mobile applications, AI tools, astrology services, reports, consultations, and related offerings.

By accessing or using our platform, you agree to be legally bound by these Terms. If you do not agree, please discontinue use of the platform.

1. Eligibility

By using AskSiva, you confirm that:

  • you are legally capable of entering into a binding agreement,

  • you are using the platform voluntarily,

  • and all information provided by you is accurate to the best of your knowledge.

If you are using the platform on behalf of another person or entity, you represent that you have authority to do so.

2. Nature of Services

AskSiva provides:

  • astrology reports,

  • horoscope interpretations,

  • AI-generated insights,

  • spiritual guidance,

  • numerology content,

  • compatibility analysis,

  • chat/call-based consultations,

  • and related informational services.

All services are provided strictly for:

  • informational,

  • spiritual,

  • self-reflection,

  • entertainment,

  • and guidance purposes only.

We do not guarantee:

  • future outcomes,

  • relationship success,

  • marriage results,

  • financial gains,

  • career growth,

  • health recovery,

  • or accuracy of predictions.

Astrology and AI interpretations are subjective in nature and may vary.

Users are solely responsible for decisions and actions taken based on platform content or consultations.

3. No Professional Advice

The content and services provided on AskSiva do not constitute:

  • medical advice,

  • psychiatric advice,

  • legal advice,

  • financial advice,

  • investment advice,

  • or any licensed professional service.

You should consult qualified professionals before making important personal, legal, financial, medical, or business decisions.

AskSiva shall not be responsible for decisions made based on the use of our platform.

4. AI-Generated Content Disclaimer

Certain features may use artificial intelligence systems to generate:

  • predictions,

  • summaries,

  • compatibility reports,

  • recommendations,

  • chat responses,

  • and spiritual insights.

AI-generated outputs may:

  • contain inaccuracies,

  • produce generalized interpretations,

  • or generate incomplete information.

We do not warrant the reliability, completeness, or correctness of AI-generated content.

Users acknowledge that AI systems are probabilistic technologies and outputs should not be treated as guaranteed facts or certainties.

5. User Responsibilities

You agree:

  • to provide accurate information,

  • not to impersonate others,

  • not to misuse the platform,

  • not to attempt unauthorized access,

  • not to disrupt services,

  • not to reverse engineer or copy our systems,

  • and not to use our services for unlawful purposes.

You are responsible for maintaining the confidentiality of your account credentials.

6. Birth Details and User Inputs

Astrology-based services depend heavily on information provided by users including:

  • date of birth,

  • time of birth,

  • and place of birth.

AskSiva is not responsible for:

  • incorrect results caused by inaccurate or incomplete information submitted by users.

Users accept full responsibility for the accuracy of submitted data.

7. Payments and Refunds

Payments may be processed through third-party providers including:

  • Razorpay

  • Stripe

  • PayPal

  • Wix Payments

Prices may change at any time without prior notice.

Unless explicitly stated otherwise:

  • payments for generated reports,

  • consultations,

  • digital services,

  • AI outputs,

  • and downloadable content

are generally non-refundable once delivered or accessed.

Refund requests, if applicable, shall be evaluated at our sole discretion.

8. Intellectual Property

All content on AskSiva including:

  • branding,

  • logos,

  • text,

  • graphics,

  • reports,

  • AI prompts,

  • algorithms,

  • website design,

  • source code,

  • and generated materials

are owned by or licensed to AskSiva and protected under applicable intellectual property laws.

Users may not:

  • reproduce,

  • distribute,

  • resell,

  • copy,

  • modify,

  • scrape,

  • or commercially exploit platform content without written permission.

9. Third-Party Services

Our platform may integrate with or link to third-party services including:

  • payment gateways,

  • analytics providers,

  • AI providers,

  • communication platforms,

  • or hosting services.

We are not responsible for:

  • third-party outages,

  • external platform failures,

  • third-party content,

  • or independent policies of such providers.

Use of third-party services is subject to their own terms and policies.

10. Availability of Services

We do not guarantee uninterrupted or error-free operation of the platform.

Services may be modified, suspended, restricted, or discontinued at any time without prior notice.

We may perform maintenance, upgrades, or security changes periodically.

11. Limitation of Liability

To the maximum extent permitted under applicable law, AskSiva and its owners, employees, affiliates, partners, and service providers shall not be liable for:

  • direct or indirect losses,

  • emotional distress,

  • business losses,

  • relationship outcomes,

  • financial losses,

  • missed opportunities,

  • reliance on predictions,

  • or damages arising from use of the platform.

Users use the platform entirely at their own discretion and risk.

Our total liability, if any, shall not exceed the amount paid by the user for the specific service giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless AskSiva, its owners, employees, affiliates, and partners from any claims, liabilities, damages, losses, or expenses arising from:

  • your misuse of the platform,

  • violation of these Terms,

  • unlawful conduct,

  • or infringement of third-party rights.

13. Suspension and Termination

We reserve the right to:

  • suspend,

  • restrict,

  • or terminate access

at our sole discretion if:

  • users violate these Terms,

  • misuse services,

  • attempt fraud,

  • abuse staff,

  • or engage in suspicious activity.

Termination may occur without prior notice.

14. Privacy

Use of the platform is also governed by our Privacy Policy.

By using AskSiva, you consent to the collection and processing of information as described in the Privacy Policy.

15. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted under the laws of India.

Any disputes arising from use of the platform shall be subject to the exclusive jurisdiction of courts located in Hyderabad, Telangana, India.

16. Changes to Terms

We may update these Terms periodically.

Updated versions will be posted on this page with a revised “Last Updated” date.

Continued use of the platform after changes constitutes acceptance of the revised Terms.

17. Contact Information

For support or legal inquiries:

AskSiva
asksiva.com

Email: info@asksiva.com

Registered Address:
Fortune Green Homes Sapphire,
G Block G3, Tellapur, Hyderabad – 502032, India

About Ask Siva

AskSiva is an AI-powered Vedic astrology platform that delivers personalized predictions, insights, and guidance based on your birth chart.
Combining ancient wisdom with modern AI, AskSiva helps users explore career, relationships, wealth, health, and spiritual growth with clarity.
Experience authentic astrology, instant reports, and intelligent conversations designed to illuminate your life's journey.

 

Corporate Information

Office Address

Contact Us

We are available 24x7 on support. Please drop us an email at info@asksiva.com. Our team will review and get back to you as soon as possible.
bottom of page