Privacy Policy

Last Updated: 21-May-2026

​

Welcome to asksiva.com (“AskSiva”, “we”, “our”, or “us”).

​

We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our website, mobile applications, services, astrology reports, AI-generated insights, consultations, and related features.

By using our services, you agree to the practices described in this Privacy Policy.

​

1. Nature of Services

AskSiva provides:

• Astrology-based insights

• Spiritual guidance content

• AI-generated predictions and recommendations

• Horoscope reports

• Numerology and related interpretative services

All services and content provided on AskSiva are intended for:

• informational purposes,

• personal guidance,

• self-reflection,

• entertainment, and

• spiritual interest only.

We do not guarantee the accuracy, completeness, or outcome of any prediction, recommendation, or guidance provided through our platform.

Our services are not a substitute for:

• medical advice,

• legal advice,

• financial advice,

• psychiatric care,

• investment guidance, or

• any licensed professional consultation.

Users are solely responsible for decisions made based on information obtained from our platform.

2. Information We Collect

We may collect the following categories of information:

A. Personal Information

You may voluntarily provide:

• Name

• Email address

• Phone number

• Birth details (date, time, place of birth)

• Billing/payment-related details

• Messages submitted through forms or consultations

B. Automatically Collected Information

When you use our platform, we may automatically collect:

• IP address

• Device information

• Browser type

• Operating system

• Usage analytics

• Cookies and session information

• Crash/error logs

3. How We Use Your Information

We may use your information to:

• Generate astrology and AI-based reports

• Provide personalized insights and recommendations

• Process payments and transactions

• Improve our services and user experience

• Provide customer support

• Send service-related notifications

• Maintain platform security

• Detect abuse, fraud, or unauthorized activity

• Comply with legal obligations

We do not use personal information for unlawful profiling or unauthorized data selling.

4. AI-Generated Content

Some features on AskSiva may use artificial intelligence (AI) systems to generate:

• predictions,

• summaries,

• recommendations,

• compatibility analysis,

• conversational responses,

• and spiritual guidance.

AI-generated outputs may occasionally contain inaccuracies or generalized interpretations. Users should independently evaluate all information before relying on it.

We do not guarantee:

• factual accuracy,

• future outcomes,

• relationship success,

• financial gains,

• health improvements,

• or life results based on AI-generated or astrology-based content.

5. Payment Information

Payments may be processed through third-party providers including:

• Razorpay

• Stripe

• PayPal

• Wix Payments

We do not store complete payment card information on our servers.

Payment providers process transactions according to their own privacy policies and security standards.

6. Cookies and Tracking Technologies

We may use:

• Cookies

• Analytics tools

• Session storage

• Tracking technologies

to:

• improve performance,

• analyze traffic,

• remember preferences,

• and enhance user experience.

Users may disable cookies through browser settings, though some features may not function properly.

7. Sharing of Information

We do not sell personal information.

We may share information only:

• with trusted service providers,

• payment processors,

• hosting providers,

• analytics providers,

• technical support vendors,

• or when legally required.

Information may also be disclosed:

• to comply with applicable laws,

• protect platform security,

• enforce our terms,

• or respond to lawful governmental requests.

8. Data Retention

We retain information only as long as reasonably necessary:

• to provide services,

• maintain records,

• comply with legal obligations,

• resolve disputes,

• and enforce agreements.

We may delete inactive or unnecessary data periodically.

9. Data Security

We implement commercially reasonable security measures to protect information from:

• unauthorized access,

• misuse,

• alteration,

• disclosure,

• or destruction.

However, no internet-based system can be guaranteed 100% secure.

Users acknowledge and accept such inherent risks.

10. Your Rights

Subject to applicable laws, users may request:

• access to personal information,

• correction of inaccurate data,

• deletion of data,

• withdrawal of consent,

• or limitation of processing.

Requests may be submitted to:
Email: info@asksiva.com

We may require identity verification before processing requests.

11. Children’s Privacy

Our services are not directed toward children under the age required by applicable law.

We do not knowingly collect personal information from minors without appropriate consent.

If such information is identified, we may remove it.

12. Third-Party Links and Services

Our platform may contain links to third-party websites or services.

We are not responsible for:

• external privacy practices,

• third-party content,

• or external platform policies.

Users should review third-party privacy policies independently.

13. Limitation of Liability

By using AskSiva, users acknowledge that:

• astrology and AI interpretations are subjective,

• outcomes cannot be guaranteed,

• and services are used voluntarily.

AskSiva shall not be liable for:

• personal decisions,

• emotional distress,

• financial loss,

• relationship outcomes,

• business losses,

• or indirect damages arising from platform usage.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Updated versions will be posted on this page with a revised “Last Updated” date.

Continued use of the platform after updates constitutes acceptance of the revised policy.

15. Contact Us

For questions, support, or privacy-related requests:

AskSiva
asksiva.com

Email: info@asksiva.com

Registered Address:
Fortune Green Homes Sapphire,
G Block G3, Tellapur, Hyderabad – 502032, India